Please note:
- The link in the password reset email is valid for one use only, and it must be used within 24 hours.
- If multiple password resets emails are requested, only the password link in the most recent email will work.
If your link isn't working, please generate a new password reset email and use the link in the latest email.
If you continue to face issues related to password reset, please contact support. If possible, take a screenshot of the error and send that along to customer support.
Comments
3 comments
I can't remember my password or user name
I can’t log in
I Can't log into my account and I don't have a mobile phone to verify it can you help me sort this out?
Jane Wakeley
My number is Jane 377
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